You have complete control over your appointments at Oode!
If you want to decline or reject a booking request, you can do so from your Account Dashboard under the Bookings tab.
Click on the three dots to the right of your selected booking request and click Reject.
A confirmation pop-up would appear. If you’re sure about declining a request, select Reject Booking.
An email notification will be automatically sent to your customer so they will know their booking request has been rejected. If a payment has already been made, Oode will also take care of the refund process.